Privacy Policy

Last updated: September 2026

1. Information we collect

When you use PDFtoAll, you may upload files (like PDFs) to our servers. These files are processed securely.

2. File Retention

We automatically delete uploaded and output files according to your plan: after 1 hour for guests, 24 hours for Free accounts and 7 days for Pro accounts. You can also manually delete files at any time.

3. We do not train AI

Your documents are yours. Uploaded files are used to process the task you request.

4. Payments

Card details are entered in a secure form hosted by our payment provider. PDFtoAll never receives or stores your card number; we keep only the payment reference and the status of your plan or credit purchase.

5. Deleting your data

You can delete any of your files at any time from your file list, and you can delete your whole account from Settings. Deleting the account removes your files, chat history and account details.

6. Analytics and advertising measurement

Our pages include Google Analytics, which tells us how many people visit, which pages and tools they use and where they came from, and measurement tags from the advertising platforms we use (OpenAI Ads and Google Ads). The advertising tags record that a visit, a checkout or a purchase happened after one of our ads, so we can see which campaigns work. They never receive your files, their contents or your card details. Browser tracking-protection features and content blockers stop these tags without affecting the tools.